Shipping & Handling

Once an order has been placed, no additional changes can be made.


Sale Section

Priced as marked. Please note, items in the apparel sale section cannot be combined with any other offers, discounts, or discount codes.


E-Gift Cards

Please note, if an e-gift card is purchased outside of normal business hours, on weekends, or holidays, they will be processed the following business day. Please allow up to 24 hours to process if purchased within normal business hours.


Domestic Shipping

Shipping Options

  • Shipping and handling is determined by a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items and the destination.
  • All available shipping methods and speeds of delivery will be presented to the customer at checkout.
  • If your desired shipping method is not presented at checkout is it not currently available based on package destination or items in cart.
  • PO Box addresses are not eligible for Next Day or 2 Day shipping methods.
  • At this time we can only ship to one address per order.
  • Credit card authorization and verification must be received prior to processing.

Delivery Windows

  • Please allow 3-7 business days for order processing prior to shipment window.
  • Credit card authorization and verification must be received prior to processing.
  • We cannot guarantee overnight or 2 Day orders placed after 11am (PT) for Next Day and 2 Day deliveries.
  • Federal Express deliveries occur Monday through Friday, excluding holidays.
  • United States Postal Service & Fedex deliveries occur Monday through Saturday, excluding holidays.

International Shipping

  • Jazzercise cannot be responsible for lost or damaged uninsured packages.
  • Customs and duty charges are the responsibility of the customer.
  • For more information regarding your country's custom policies, please contact your local customs office.
  • All available shipping methods and speeds of delivery will be presented to the customer at checkout.
    • FedEx International Priority typical delivery time is 1-3 business days with three delivery attempts.
    • FedEx International Connect Plus (ICP) typical delivery time is up to 5 business days with one delivery attempt.
  • If your desired shipping method is not presented at checkout is it not currently available based on package destination or items in cart.
  • Credit card authorization and verification must be received prior to processing.
  • Orders with a Canadian destination will ship via Post Office only.
  • Shipping and handling is determined by the desired shipping speed, the weight of the items and the destination.